Help Center

You can make purchases using the following:

• Credit Card (Visa/ Amex/ Master Card)

• Debit Card (All leading bank debit cards)

• Netbanking (All leading banks)
  

You can also opt for the Cash-on-Delivery (COD) payment method. With COD you can pay us in cash at the time of actual delivery of product at your doorstep, without requiring you to make any advance payment on Sukkhi.

You can also choose to pay "Cash on Delivery". With COD you can pay us in cash at the time of actual delivery of product at your doorstep, without requiring you to make any advance payment on Sukkhi.

While checking out, select "Cash on Delivery" as the payment method and click "Place Order"

You can review the status and other information of all your orders, whether pending or fulfilled, that you have placed with Sukkhi.com. 

Click Here to know the status of your order

You can cancel your order before it leaves our Warehouse (reaches the "Order shipped" state). You can do so by calling us at 9555738585 or via Chat or you can email us at care@sukkhi.com

For Metros and Tier 1 cities, the estimated time of delivery is 2-3 days

For Tier 2 and Tier 3 cities, the estimated time of delivery is 4-6 days

For Rural areas and Tier 4 cities, the estimated time of delivery is 5-7 days

 

All items are carefully packaged so as to avoid any form of damage. We ensure the package is water proof with plastic wrap and items are safely secured with bubble wrap

As per company policy, a shipment can't be opened before delivery, but you can accept the shipment and get in touch with us later in case you have any concerns.

 Shipping is free for customers when the cart value is above 499Rs/-, below 499Rs/- there is a shipping fee of 50Rs/-.

We offer cash on delivery (COD) at so many locations in India depending on the pin code. The website will automatically give you the option of COD if the pin code is served through this facility or else you can e mail us your area PIN code on care@sukkhi.com so that we can check and revert.

Yes,we have a customer-oriented return policy, If in case the product is not up to your expectation, you can raise a return request from our website or you can mail us at care@sukkhi.com. We accept return within seven days from the receipt of the product.

Click here to raise a return request

1. Please notify us of any defects in the product or incorrectly shipped at the time of delivery or within 7 days of receipt of the product. You can either email our Customer Service team at care@sukkhi.com

2.Please share the images of the product which you have received.

3. Once your return request is approved, kindly ship the product back to us.

4. It is mandatory to share the shipping details of the courier sent  by you which includes Courier name and Courier tracking number at care@sukkhi.com.

5. Products should be returned in their original packaging along with the original price tags, labels, warranty card and invoices etc.

6.Please ensure that your shipment reaches our warehouse within 5-7 days from date of raising the return request.

7. Once, the order item(s) are received, you can choose any one from the below options:

• Bank Refund
  
• Replacement
  
• Sukkhi Gift Card
  

You can cancel an order by writing to us on Care@sukkhi.com

- If you cancel an order by calling us , before the product(s) has been shipped to you, we will refund you the entire amount.(in case of prepaid)

- If your product has been shipped but has not yet been delivered, contact Customer Support and inform them of the same.

- If despite informing us, since the package has already left for your address, you receive the product, you can return the product through the same courier (ie do not accept the package)

7 to 10 days from the point that you return the product to us.

Once we received the returned product in our warehouse, we will take your bank details & refund the amount.

  We shall be refunding money back into the same account via which you had paid for your purchase on Sukkhi.com

Sukkhi.com does deliver items internationally. You are more welcome to make your purchases on our site from anywhere in the world.

With Sukkhi.com what you see is what you get. We work hard on photographing images as is. Our content team gives you an elaborate description of the product with detailed specifications of each item. Our sourcing team makes sure to send out products that meet the Sukkhi aesthetic and stringent quality standards. If despite this you don’t fall in love with what you get, give us a call us on 9555738585 within 7 days to book a return.

Hi,

You can call our customer support helpline at +91-9555738585

Our working hours are from 10:00 AM to 6:00 PM, Monday to Saturday

Alternatively you can WhatsApp us on the same number or email us at care@sukkhi.com