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Sukkhi offers a full statutory warranty covering manufacturing and material defects for genuine branded Sukkhi products purchased from Sukkhi own stores (including Online) or authorized Sukkhi retailers for a period of 6 months from the date of purchase. The terms of the warranty may vary between markets and regions. The warranty only covers damage that in the opinion of Sukkhi or an authorized Sukkhi retailer is not caused by accident or inappropriate use, ordinary wear and tear, modification, attempted repair, negligence or by failure to follow Sukkhi’s special product Care Advice.
Every item found to be defective under this warranty may be, at the discretion of Sukkhi or an authorized Sukkhi retailer:
1. Replaced by an identical piece, if available:
2. Substituted with a piece of comparable value; or
3. Repaired depending on the degree of damage to the warranted product as well as on the feasibility and the availability of replacement parts.
In order to avail the Warranty, you need to submit the Warranty Registration Form given at the bottom of the page within 5 calendar days from the date of purchase/delivery whichever is later. In case you fail to register the warranty, you shall not be able to claim the warranty later on.
The damaged product should be sent by post or courier. This warranty service is provided free of charge. Please retain the purchase or delivery receipt, or order id (in case of online), the gift receipt or the certificate of authenticity in case you have a warranty claim. The receipt or the certificate serves as proof of purchase and authenticity for products purchased and as evidence of entitlement to this warranty.
These warranty conditions apply if there are no specific warranty conditions granted for specific products. Sukkhi reserves the right to amend or adapt these warranty conditions with implications for the future at its discretion at any time.
This warranty does not affect your statutory rights.